Shipping policy

All orders are processed within [2–5 business days] (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification once your order has shipped.
Processing times may be extended during high-volume periods, holidays, or due to product customization. We are not responsible for shipping delays caused by carriers.

Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.
We offer standard and expedited shipping options through [USPS, UPS, FedEx, etc.].

  • Standard Shipping: [3–7 business days]

  • Expedited Shipping: [2–3 business days]

Order Tracking

Once your order ships, you will receive a confirmation email containing tracking information.
We are not responsible for delays, lost, stolen, or damaged packages once an item has been marked as delivered by the carrier.

If your tracking information shows that your package was delivered but you have not received it:

  • Check with neighbors, household members, or your local post office.

  • Contact the shipping carrier directly to file a claim.

  • We are unable to issue refunds or replacements until a claim has been fully resolved.

Address Accuracy

Please double-check your shipping address before completing your purchase.
We are not responsible for packages sent to incorrect or incomplete addresses provided by the customer.
If an order is returned to us due to an address error, the customer is responsible for additional shipping fees to resend the item.

Lost, Stolen, or Damaged Packages

Once a package leaves our facility, it is under the carrier’s responsibility.

  • Lost or stolen packages must be reported directly to the carrier.

  • Damaged items must be reported within 48 hours of delivery with photo proof of damage.
    We will assist you in filing a claim but cannot guarantee reimbursement or replacement from the carrier.